Mindshare | Digital Manager

Kuala Lumpur, Malaysia

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Overview of job   
Mindshare is an agency of GroupM, the world’s largest media investment company and are a part of WPP.
GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Digital Manager to join us. You will be the trusted advisor not just to the client but also for internal touch points to deliver best practice 360 degree planning.
At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Reporting of the role  

This role reports to: Business Director  

3 best things about the job:  
  • Drive digital strategies and deliver measurable results for Mindshare’s interesting and digitally progressive clients.
  • Puts you at the forefront of digital advertising (search, social, online video, etc.), multi-platforms deployment and digital measurement.  
  • Have your voice heard!  
In this role, your goals will be:   

In three months:  
  • Demonstrate understanding of client’s business and identify gaps and opportunities within the client’s digital communications.  
  • Provide solutions to rectify short term & long term gaps within the client’s digital business.  
In six months:   
  • Be the person whom the client goes to for day-to-day digital insight and activities.
  • Set best digital practices for the business to be applied across the business team.  
In 12 months:   
  • Mentor and handle performance appraisal for team and lead projects independently.  
What your day job looks like at Mindshare:   
  • Responsible and accountable for client’s digital P&L, ensuring growing digital revenues and profitability across brands
  • Client servicing, relationship management and demonstrating digital leadership across brands  
  • Maintain an in-depth knowledge of client businesses, which includes growth strategies on eCommerce and ensure digital strategies align with brands business objectives and needs
  • Lead a digital team across various disciplines – planning, operations, implementation and analysis
  • Cross-functional interactions with the planning team to achieve campaign and overall objectives 
  • To drive brands digital investments upwards and to plan and develop ideas for “media first” innovations and build capability in strategy 
  • Establish senior client relationships that position GroupM as a principle business partner. Be unafraid to push back, be bold and stand your ground in terms of ideas 
  • Collaborate with core planning teams to ensure optimal integration of digital solutions in the overall brand plans, and ensure deployment of best-in-class digital implementation across brands.  
  • Grow team’s digital capabilities and develop sound long term strategic plans for all the key brands.
  • Oversee the team’s day to day tasks, ensure quality service delivery and efficient implementation across all brands.  

What you’ll bring:  
  • Be the client champion for all things digital – media, digital communications and media contribution to eCommerce
  • Experience in developing and implementing various digital strategies, with media background and agency experience an advantage
  • A hands-on manager in understanding the day-to-day of the client’s campaign and business
  • Solid understanding of the performance and programmatic space and how to work across multiple audience segments
  • Strong leadership and strategic thinker, an independent, self-driven and responsible individual, with multi-tasking and decision making abilities  
  • Significant proven experience of working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners
  • Detailed awareness of the digital industry, client business issues, industry trends, consumer trends, market status and competition
  • Shows a depth of understanding of the industry, business, brands and consumers in client conversations
  • This client doesn’t just ask for innovation – they expect it. So you’ll be part of a team who deliver award winning work.  
Minimum qualifications:   
  • At least 4 years of experience in media agency and working on digital planning/ strategist/ecomm role.  
More about Mindshare 
We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team – #teammindshare. We believe that in today’s world, everything begins and ends in media. We aim to be our clients’ lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career.
Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare.

About Malaysia
GroupM Malaysia is situated in the prime location of Mutiara Damansara, Petaling Jaya.  Malaysia is a multi-racial and multicultural country, there is a strong “Muhibbah” culture and the office environment is full of “Semangat” as half of our talent are below the age of 30. 
You can expect diversity, strong collaboration and a fun yet dynamic environment here! With endless growth opportunities for marketing, media and branding professionals,  we provide the support to enable ambitions to come to life. If you are looking for an exciting and challenging career in media, there is no better place to be in than Malaysia.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.